Although the title of this post might seem obvious, have you ever stopped to ponder the value of knowing every little detail as they pertain to client projects and progress? The very revenue stream of your agency depends upon your clients and their willingness to pay you for a job well done. You have to cross every “t” and dot every “i” by the time all is said and done.
Here are just a few of the critical reasons why you should be tracking ALL jobs and client progress:
- Accountability: Have you ever had a client claim a portion of a project was never delivered? If they come back 1-year later, and you’ve no organizational system in place, how will you find that portion of the project to prove them wrong? You need to be accountable at all times in order to invest in long-term clients and projects. Loyal, happy clients will support your business, enabling you to take on new projects.
- Employee Management: If your workplace is centered around teams, sometimes, it can be hard to know who’s completing which elements of which projects. If people are slacking off, you want to know. With thorough job management, you can keep track of everyone’s performance and reward them accordingly.
- Reputation: Reputations precede most companies, which is why you want to ensure your agency has a stellar reputation. If you fall short on multiple client projects in a given time period, due to a lack of efficient project tracking, these clients are going to tell other friends in their industry. That’s why you want to invest in a reputation with a durability that will launch your agency into future success for many years to come.
- Analytics: Every quarter, and every year, you should be sitting down and comparing analytics at your organization. From these numbers, you’re finally able to see the “big picture,” measuring losses, gains, assets, liabilities, and so forth. Without these numbers, it’s impossible to know where you should work to improve what you presently have; and what you could have. If projects and client progress aren’t centrally tracked, how would you even know? Where would you begin?
CurrentTrack Can Help.
If you’re a Traffic Manager, you know how hard it can be to track every single project detail. That’s why you should look to a centralized system, like CurrentTrack®, that can provide you with support when you fall short. With all client and project communication, Time Sheets, and more tracked automatically within the software, you can rest assured that bare minimum numbers are already being collected on your behalf. It’s a kind of convenience that will make traffic management a whole lot easier for you in 2019! To learn more, click here.