The Dangers of Traffic Management Complacency

When something is performing well, whether it be in your personal life or business life, we tend to get complacent. “If it’s not broke, don’t fix it.” We all know the saying, which is why it’s easier for us to get complacent than question processes even if they’re working at peak performance. Although we can’t speak for your life, we can warn against the dangers of complacency when it comes to traffic management in your agency.

Your Traffic Management Picture

Traffic management can be easily affected in any agency setting. It’s a direct reflection of your staff, projects, services, and clients, as well as how they all interact; and, is directly affected if any of the following change:

  • Staff Size
  • Clientele Size
  • Project Demands
  • Technological Tools
  • Scalability

As you can see, traffic management is affected almost on a daily basis, whether you realize it or not. So, although you might like what you see right now with regard to workflow, some large changes can be on your horizon. Here are just a few reasons why your future success hinges on the adaptability of your traffic system:

  1. Communication Performance: You might have a system in place right now that manages to contain the communication between your small staff and few clients. However, what if there’s a demand for your services? What if your clientele doubles, and therefore, your staff? Is your decentralized communication system going to accommodate everyone? You want a communication solution that’s ready to change with the size of your demands.
  2. Technological Integration: As your clientele grows, your technological tools need to be able to support a growing number of users. Is your technology prepared for such changes? Can it be adapted in various offices if you decide to expand? Your technology needs to be ready for new infrastructures and frequent changes based on your workload requirements.
  3. Scalability: We all want a future of scalability. It’s hard enough finding and hiring proper talent as well as vetting clients and keeping them happy. You don’t have time to worry about payroll, scheduling, messaging, and more. All of those factors need to scale alongside your agency, or it’ll come tumbling down. Do you feel like your current system supports scaling? The worse thing you could do for your future is sabotage it by not making the proper preparations right now.


We understand turning away from a system that appears to be working. It’s one less thing on the checklist for the day. However, the success stories of the world always follow the perfectionists; the business owners that are constantly evaluating processes and making changes. With CurrentTrack, our centralized traffic management software can work alongside you, with scalability built into its fabric. From client portals, to messaging, to billing details, your workforce can wax and wane to your preference, able to scale at a moment’s notice. Not to mention, with reporting built in, you can constantly manage its performance with just a few clicks. It’s as easy as that.