Efficient and productive management of all traffic that comes through your organization is absolutely essential to your company’s success. We've all heard of the term "Project Manager," individuals who are…
Traffic Managers and Project Managers They both manage people and deadlines, right? True, but there's a distinct and important difference between the two. On the surface level, it seems that…
Change is difficult for most people. If you’ve been trying to establish a traffic management position or integrate ad agency software in your office, you may be fighting an uphill…
Not long ago, I attended a Second Wind seminar in Chicago, IL. The seminar was geared toward account service people and the question was posed, “Do you think the role…
Steve Martin summed it up quite well, in my opinion — “Be so good they can’t ignore you.” I think this applies to the role of the Traffic Manager. Think about it…
“Susan is leaving the agency. Her last day is Friday.” As a Traffic Manager, these words send shivers down my spine. [Even worse is a phrase like, “We regret to…
Where did 2014 go? If you’re like me, you made a list of resolutions, at the end of last year, that you fully intended to stick with throughout 2015. It’s…
Change is hard. I’ll be the first to admit it. For weeks, months, even years, you grow accustomed to a certain way of doing things, whether at home or work,…
It’s 2014. Has your agency resolved to “get organized” and do things differently this year? A critical step when organizing your agency is implementing a project management system. It should be user-friendly…
In June of 2009, I wrote a blog post regarding the importance of compiling Project Scheduling Guidelines titled, “When do you need this?” “Yesterday.” The Guidelines I shared focused on the…