The morning JOLT.
When I first entered the field of traffic management, the agency I joined held a production meeting first thing every Monday morning. All employees were required to attend. As our…
It’s 2014… time to get organized!
It’s 2014. Has your agency resolved to “get organized” and do things differently this year? A critical step when organizing your agency is implementing a project management system. It should be user-friendly…
How do I traffic social media projects?
In June of 2009, I wrote a blog post regarding the importance of compiling Project Scheduling Guidelines titled, “When do you need this?” “Yesterday.” The Guidelines I shared focused on the…
Left or Right Brain? Both.
The human brain is divided into two distinct cerebral hemispheres — left and right. Scientists have long contended that each side possesses certain characteristics. The left side of the brain is…
Job Description 16: Chief Operations Officer
The primary responsibility of the Chief Operations Officer (COO) is the day-to-day oversight of agency processes. S(he) typically reports directly to the Chief Executive Officer (CEO) and works closely with…