The Importance of Team Building and how to do it Right
Team building is a valuable investment for any company — and it’s an important part of making a Traffic Manager’s job easy. Why? Because high morale and camaraderie between employees…
Traffic Manager or Project Manager?
Traffic Managers and Project Managers They both manage people and deadlines, right? True, but there's a distinct and important difference between the two. On the surface level, it seems that…
How to Motivate Employees to Fill Out Time Sheets
As a Traffic Manager, employees who are reluctant to fill out Time Sheets likely boggle your mind. Time Sheets allow agencies to bill clients. And if the agency doesn’t get…
7 Signs You’d Make a Great Traffic Manager
It takes a unique soul to be a good Traffic Manager. You’ve got to be an excellent self-starter, and it helps to have a strong type-A personality. Sound like you?…
“Pssst… Did you hear?”
Gossip. Nothing can undermine the culture of an organization more quickly than gossip. Merriam-Webster defines it as: 1gos·sip noun ˈgä-səp : information about the behavior and personal lives of other…
Job Description 16: Chief Operations Officer
The primary responsibility of the Chief Operations Officer (COO) is the day-to-day oversight of agency processes. S(he) typically reports directly to the Chief Executive Officer (CEO) and works closely with…
“Punch in, punch out, Maverick.”
I spend much of my work life speaking with the managers and principals of advertising and creative services firms. Each agency faces unique workflow challenges, but one of the most…
“I say ‘traffic,’ you say ‘production’.”
While traffic managers and production managers are often found within the same department, and their roles frequently combined, they each have very different functions within an agency. The traffic manager…
Job Description 14: Office Manager
The Office Manager (OM), sometimes referred to as the Office Administrator, handles a wide range of administrative duties within an agency, ranging from welcoming guests to overseeing new employee orientation.…
Job Description 13: Procurement Specialist
Clearly defined roles among team members are imperative for efficient workflow. While employee responsibilities often cross over several areas, there are a few underlying roles that should remain static. The…