The morning JOLT.
When I first entered the field of traffic management, the agency I joined held a production meeting first thing every Monday morning. All employees were required to attend. As our…
It’s 2014… time to get organized!
It’s 2014. Has your agency resolved to “get organized” and do things differently this year? A critical step when organizing your agency is implementing a project management system. It should be user-friendly…
Job Description 16: Chief Operations Officer
The primary responsibility of the Chief Operations Officer (COO) is the day-to-day oversight of agency processes. S(he) typically reports directly to the Chief Executive Officer (CEO) and works closely with…